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SMS Terms and Conditions

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Our terms and conditions.

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Important information for your use of our website.

SMS Consent Communication

The information (such as phone numbers) provided during the messaging consent process will be used solely for communications from your insurance provider and will not be shared with third parties for promotional use.

Types of SMS Communications

If you have given permission to receive text messages from your insurance provider, you may receive messages related to:

  • Appointment or consultation reminders
  • Policy updates or coverage details
  • Account and billing notifications
  • Special offers or discounts (only if you’ve opted in for promotional content)


Example: “Hello, this is a friendly reminder of your upcoming consultation with our team at [Location] on [Date] at [Time]. You can reply STOP to opt out of future messages.”

Message Frequency

Message frequency depends on the nature of your relationship with your insurer. For instance, you might receive up to 2 messages weekly regarding policy updates or billing notices.
Example: “You may receive up to 2 SMS messages per week related to your insurance account or scheduled appointments.”

Potential Fees for SMS Messaging

Standard message and data charges may apply based on your mobile service plan. Charges may vary depending on whether the message is sent within or outside your country.

Opt-In Method

You may agree to receive SMS updates from your insurance provider in various ways, including:

  • Verbally during enrollment
  • Through an online request form
  • By signing a paper consent form
Opt-Out Method

To stop receiving messages, you can reply “STOP” to any text message. You may also contact our support team to request removal from the message list.

Help

If you need assistance with messaging services, reply “HELP” to any text or contact our support team directly.

Additional Options
  • You can decline SMS communications by not selecting the messaging consent box during sign-up.
Standard Messaging Disclosures
  • Message and data rates may apply.
  • Text “STOP” at any time to unsubscribe.
  • Text “HELP” for assistance or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary based on your interactions with your insurance provider.
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